Welcome to SharesClaimDost! We understand that dealing with lost shares or stuck investments can be stressful, and we are here to assist you every step of the way. Our goal is to make the process as smooth and straightforward as possible, ensuring your satisfaction with our services. Here is everything you need to know about our cancellation and refund policy.
Our Commitment to You
At SharesClaimDost, we prioritize your peace of mind and satisfaction. Our cancellation and refund policy is designed to be transparent and fair, providing you with confidence when choosing our services.
Cancellation Policy
How to Cancel Your Service
If you decide to cancel our services, you can do so easily. Simply contact our customer support team via email or phone, and provide your service details. Our team will guide you through the cancellation process.
Cancellation Time Frame
- Within 24 Hours of Purchase: If you cancel within 24 hours of purchasing our service, you are eligible for a full refund.
- After 24 Hours but Within 7 Days: If you cancel after 24 hours but within 7 days of purchase, you are eligible for a partial refund, minus any administrative fees.
- After 7 Days: If you cancel after 7 days, refunds will be evaluated on a case-by-case basis, depending on the stage of the service provided.
Important Considerations
- Service Commencement: If we have already begun processing your claim or providing the service, cancellation requests will be reviewed considering the extent of work completed.
- Special Circumstances: We understand that unforeseen situations may arise. If you have a unique case, please reach out to our support team, and we will do our best to assist you.
Refund Policy
Eligibility for Refund
We offer refunds under the following conditions:
- Service Not Rendered: If we are unable to provide the service you purchased due to our inability, you are eligible for a full refund.
- Dissatisfaction with Service: If you are dissatisfied with our service, please contact us within 30 days of purchase. We will review your case and offer a refund if it meets our criteria for service quality.
How to Request a Refund
To request a refund, follow these steps:
- Contact Customer Support: Reach out to our customer support team via email or phone.
- Provide Details: Share your purchase details and the reason for your refund request.
- Refund Processing: Our team will review your request and process the refund if it meets our policy guidelines.
Refund Time Frame
Once your refund is approved, it will be processed within 7-10 business days. The refund will be credited to the original payment method used during the purchase.
Ensuring a Smooth Experience
We are committed to offer a seamless experience for our clients. Here are some tips to ensure a smooth cancellation or refund process:
- Keep Records: Maintain records of your purchase and any communication with our support team.
- Act Promptly: If you need to cancel or request a refund, do so as soon as possible to avoid delays.
- Communicate Clearly: Provide clear and concise information when contacting our support team to expedite the process.
Your Satisfaction is Our Priority
At SharesClaimDost, your satisfaction is paramount. We are dedicated to providing high-quality services to help you recover your lost shares or investments. Our cancellation and refund policy is part of our commitment to building trust and ensuring your confidence in our services.
If you have any questions or need further assistance, please do not hesitate to contact our customer support team. We are here to help you every step of the way.
Contact Us
For any queries related to our cancellation and refund policy, feel free to reach out to us:
Email: info@sharesclaimdost.com
Phone: +91 9829505122
Thank you for choosing SharesClaimDost. We look forward to assisting you in reclaiming your lost shares and investments.